Privacy Policy

1. Introduction

Welcome to GramHub ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram analytics service.

By using GramHub, you agree to the collection and use of information in accordance with this policy. We only access publicly available Instagram data and do not require your Instagram password or login credentials.

2. Information We Collect

2.1 Public Instagram Data

We collect publicly available information from Instagram profiles, including:

• Profile information (username, bio, profile picture)
• Public posts and media
• Follower and following counts
• Public engagement metrics (likes, comments)

Important: We do not access private accounts, private posts, or any information that requires Instagram login credentials.

2.2 Account Information

If you create an account with us, we may collect:

• Email address
• Payment information (processed securely through third-party payment processors)
• Usage preferences and settings

2.3 Usage Data

We automatically collect information about how you interact with our service, including:

• Pages visited and features used
• Time and date of access
• Device information and browser type
• IP address (for security and analytics purposes)

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our analytics service
• Processing your subscription and payments
• Improving and personalizing your experience
• Communicating with you about your account and service updates
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your data is stored on secure servers and is retained only for as long as necessary to provide our services or as required by law.

5. Third-Party Services

We use third-party services to operate our platform, including:

• Payment processors: For handling subscription payments
• Analytics providers: For understanding how our service is used
• Hosting services: For storing and processing data

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information, please see our Cookie Policy.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email:[email protected]